Privacy Policy

1. Introduction

At DeepDev ("we", "us", "our"), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and online learning platform (the "Service"). By using the Service, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect different types of information to provide and improve our Service:

2.1. Personal Information

When you create an account or interact with our Service, we may collect:

• Name
• Email Address
• Username
• Any other information you choose to provide

2.2. Usage Data

We automatically collect certain information about how you access and use the Service, such as:

• IP Address
• Browser Type and Version
• Pages Visited
• Time and Date of Visit
• Time Spent on Each Page
• Referring Website Address

We use PostHog as our tracking and analytics provider. PostHog allows us to gather insights into user behavior and engagement on our platform. This data helps us improve the Service and provide a better user experience. All data collected via PostHog is stored in the EU to ensure compliance with European data protection regulations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Service
• To process payments and manage your subscriptions
• To notify you about changes to the Service
• To provide customer support
• To gather analysis or valuable information to improve the Service using PostHog
• To monitor the usage of the Service
• To detect, prevent, and address technical issues
• To send you marketing and promotional content, where legally permitted

4. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party companies that provide services on our behalf, such as payment processors and analytics providers, including PostHog. All third parties we work with are compliant with applicable data protection laws.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring company.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our servers are hosted in the EU using Hetzner, and we have implemented technical and organizational measures to safeguard your data.

6. Data Retention

We will retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Usage data is retained for a shorter period, unless required for security or legal purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to correct any inaccuracies in your personal information.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we restrict how we use your data.
• Right to Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to our processing of your personal data in some circumstances.

To exercise any of these rights, please contact us at [email protected].

8. International Data Transfers

All data is stored and processed in the EU to comply with European data protection regulations. We do not transfer your personal data outside of the EU unless necessary and in compliance with applicable laws.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service. We also use PostHog to gain insights into how users interact with our platform. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Service.

10. Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal data without parental consent, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We recommend that you review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].